The 2024 GP Patient Survey has unveiled the best and worst-rated doctors’ surgeries across the Bradford district, offering insights into patient satisfaction levels and areas for improvement within local healthcare services.
Conducted annually, the survey enables patients to voice their opinions on various aspects of their GP practice, including appointment booking convenience, service quality, appointment experiences, and overall healthcare delivery.
Patients are given the opportunity to rate their GP surgeries based on their overall experience, ranging from ‘very good’ to ‘very poor’.
According to data compiled by The Telegraph & Argus from responses across 61 practices in the district, Drighlington Medical Centre emerges as the top-rated practice, with an impressive 94.3% of patients reporting a positive experience. Following closely are The Greenway Medical Practice in Cleckheaton at 93.7% and Baildon Medical Practice at 93.3%.
Conversely, Valley View Surgery on Lowther Street, Undercliffe, Bradford, received the lowest ratings, with 43.8% of patients expressing negative experiences. Bilton Medical Centre on City Road follows with 33.5%, and Ling House Medical Centre in Keighley at 33.4%.
On average, 71.2% of patients across Bradford reported either a ‘very good’ or ‘good’ experience with their GP, slightly below the national average of 73.9% and West Yorkshire’s average of 75.4%.
The survey distributed 32,656 forms to GP users in the district, receiving 6,842 completed forms, representing a response rate of 21%. NHS England emphasizes that survey results are weighted to ensure they accurately reflect the patient population aged 16 and over registered with GP practices.
The Bradford District and Craven Health and Care Partnership acknowledged the survey results and highlighted ongoing efforts to enhance primary care services. They reported significant increases in appointment delivery across the region, with initiatives aimed at improving patient access and satisfaction.
Valley View Surgery’s management responded to the survey, expressing disappointment with the results but noting recent improvements in service delivery, including reduced waiting times through digital telephony enhancements.
Overall, the survey outcomes serve as a critical tool for understanding patient sentiments and guiding improvements in local healthcare delivery, underscoring the importance of patient feedback in shaping future healthcare strategies.
You Might Be Interested In:
