The Royal Mansour Marrakech, a luxurious resort in the heart of Marrakech, Morocco, has been awarded the prestigious Art of Hospitality Award by the World’s 50 Best Hotels. This accolade recognizes the hotel’s exceptional service and commitment to creating a truly royal experience for its guests.
A Palace Within a Palace
Designed by the King of Morocco, the Royal Mansour Marrakech epitomizes opulence and exclusivity. Opened in 2010, the resort is situated within the ancient walls of the old city and is celebrated for its outstanding hospitality. The hotel consists of a series of private riads, each a secluded retreat surrounded by lush gardens and intricate architecture.
The Royal Mansour Marrakech’s design concept revolves around creating a “medina within a medina.” This innovative layout includes a network of hidden tunnels and “secret doors,” ensuring that guests experience unparalleled privacy and a sense of exclusivity.
Exceptional Service and Attention to Detail
The World’s 50 Best Hotels Academy, comprising around 600 anonymous hotel industry experts from around the globe, lauded the Royal Mansour Marrakech for its “exceptional” service and attention to detail. Emma Sleight, Head of Content at the World’s 50 Best Hotels, praised the hotel for embodying the art of hospitality, noting its resilience and continued excellence even after a devastating earthquake hit central Morocco in September 2023.
“Providing each guest with their own private palace and personal butler, Royal Mansour Marrakech epitomizes the art of hospitality,” Sleight remarked. The hotel’s ability to maintain top-tier service amidst challenges highlights its commitment to guest satisfaction.
A Benchmark for Luxury
The Royal Mansour Marrakech is set on six acres of meticulously landscaped gardens, with four fine dining restaurants and a range of luxurious amenities. It is described as a “benchmark for the luxury hotel industry” due to its dedication to creating an unparalleled guest experience.
Jean-Claude Messant, Managing Director of the Royal Mansour Collection, expressed pride in receiving the award, emphasizing the hotel’s aim to create “the happiest and most magical memories” for guests. The Royal Mansour Collection also includes the Royal Mansour Casablanca, which reopened in April, and the newly launched Royal Mansour Tamuda Bay.
Recognition and Future Prospects
The Art of Hospitality Award is part of the World’s 50 Best Hotels’ inaugural list, which will be unveiled on September 17, 2024, at a ceremony in London. Last year’s top honor went to Italy’s Passalacqua, overlooking Lake Como, which was celebrated as the best hotel in the first edition of the World’s 50 Best Hotels list.
Sleight noted that the Art of Hospitality award is particularly meaningful as it highlights the essence of what makes the hotel industry special: creating memorable experiences and working with individuals who prioritize hospitality.
In conclusion, the Royal Mansour Marrakech’s recognition as the most welcoming hotel underscores its exceptional standards of service and its ability to provide a truly luxurious and memorable experience for its guests.
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